Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution. The two print cartridges and power cord are missing. Refer to the steps mentioned in this document. I have a HP Photosmart C4680 printer that appears in great shape. If the scanner light does not move or moves halfway or is not lit, the scanner mechanism is likely jammed/broken.Īlso, make sure the print carriage inside the printer is moving freely.
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